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Variable Repair Charges

Each non-warranty repair not covered by a fixed repair charge will incur the following charges as standard:


Inspection Fee

Either a £15 inspection fee for small items (headphones, microphones) OR a £30 inspection fee for all other items (speakers, amplifiers, mixers) and items returned to manufacturer.


Labour Charge

Labour is charged by POLARaudio at £25 per 15 minutes of work time. A minimum of 15 minutes will apply to every quotation where repair work will need to be carried out.


Carriage Charge

A £10 returns carriage charge (to a UK Mainland addresses) plus a £5 administration charge will apply. Rates for other delivery services can be provided upon request.



You will be charged for all parts as required to complete the repair.


PLEASE NOTE: By returning your product to us for repair without proof of purchase, you accept that there will be an inspection fee for the repair and return carriage if applicable. This will not be credited back once the inspection has been carried out.


All products must be returned to POLARaudio for inspection before a quotation can be produced.


Should you have any questions with regards to our tariff please contact our service team on 01444 258258 or via email on service@polaraudio.co.uk

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